Keep your management capabilities at the top level
with our continual educations programmes tailored for YOU
Program Finder
Identify the program that is right for you.
Use our Program Finder, View Full Program Schedule or contact a Program Advisor
We are a community of lifetime learners!
Maximize your potentialities through personalised learning!
We design and deliver high-quality educational, consulting, and management services based on the dynamic relationship between our clients’ needs and the aggregated experience of our certified trainers.
Upcoming courses
Postgraduate Programmes
Innovation Strategy and Creativity
A service-focused programme designed in collaboration with The Faculty of Business and Economics at the University of Lausanne. Learn how to secure a spotlight for your business from award-winning professors and researchers who are recognized internationally for championing extended learning approaches that inspire and engage.
Open For Enrolment Course
Revenue Management
Raise your organisational performance by employing revenue management (RM) techniques and strategies for your business operation as professor Horațiu Tudori, a well-known hospitality expert, will provide you with in-depth training in the history and evolution of RM, price strategies & tactics, performance indicators and total RM. Get your Early Bird!
Open For Enrolment Course
Leading Customer Focused Teams
When you focus on improving your customer experience, your revenue can increase by 80% over time. And if you still have doubts about where to place your money and effort, just ask the right people - like Yateendra Sinh.
Explore our programmes
As promoters of the continuous learning process, we believe that the more you invest in yourself, the higher the reward will be!
1. Short Courses
In order to cover the vast landscape of adaptive learning, we are introducing two styles of teaching.
The Open for Enrolment courses are designed for individual students who wish to advance their knowledge in their respective fields.
The Customised programmes come up with an optimized matrix that takes into account the needs and priorities of an organisation.
Hospitality Focused Programmes
Service Focused Programmes
1 Course (min. 2 days)
– Certificate of Attendance by WEG
3 Courses
– Certificate of Competence by WEG
5 Courses
– Certificate of Proficiency by WEG
2. Masterclass
Our aim at thought-provoking and unique learning opportunities with world-class thinkers in the fields of business growth, disruptive innovation, and strategic management.
3. Postgraduate Programmes
Our venture into project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
Trainers
Top Quality Learning
We partner with leading universities to deliver top degree programmes.
We exist through the know-how, evolution, and careers of our students, trainers, teammates, and partners.
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Snapshots from class! Check out our student album selection!
What lies behind informs what lies before us!
Check out our programme archive!
What are the features that make our programmes specifically built for today’s learners?
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Flexibility
Increasingly, nowadays, there is a need for greater collaboration between academia and industry, between job-driven curricula and the evolving economic landscape. To be sustainable translates into an ability to withstand change.
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Mentorship
Passionate learners who embrace challenges as opportunities to grow seek a connected, open space of intellectual stimulation where relationships play a vital part in the learning experience. We respond by identifying international community partners who can act as trainers, mentors, and extended learning business partners to our students.
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Personalisation
The Extended Learning network blossoms around the concept of Service Excellence and we have developed hands-on experiences and dynamic venues so that our students can train, share, and assess their chosen competencies.
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International Recognition
One of the main added values of our Extended Learning Programmes resides in the certificates and diplomas that are internationally recognised and will open doors to fantastic career opportunities for our graduates anywhere in the world.
Testimonials
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It was a pleasure to participate in this webinar and to listen to Professor Najar. The course was instructive, concise, and covered a wide range of indicators indispensable to a business.
There was a lot of information that I reanalyzed after each course. I found the organization of KPIs most interesting, and I would like to participate in an applied course, on real examples withconcrete solutions.”
Ramona Neamtu
Owner Ra-Ra Group
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Ramona Neamtu
Owner Ra-Ra Group
❝
The course of Cost Optimization was very well structured and combined the theoretical part with practical exercises that helped me better understand the information.
Some of the information helped me understand that the direction in which I carry out my activity is in line with current trends in the industry. I also learned a series of new things, that will definitely help me to improve the activity of the department which I coordinate."
F. P.
Hospitality Manager
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F. P.
Hospitality Manager
❝
Professor Tudori is a true professional and I can say that all the information I received during the course found its applicability in daily activities. The course was well structured, and we covered many of the topics that were of real interest to us. I would definitely have sign up for a sequel and I highly recommend this kind of courses/trainings.
A. B.
Director Operational General Hotel Group
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A. B.
Director Operational General Hotel Group
Frequently Asked Questions about Online Degrees
Foundation
- Cooking methods (frying, deep-frying, sautéing, broiling, boiling, basting, baking, steaming and much more)
- Knifeware and cutting techniques (chopping, slicing, dicing, julienne, batonnet, chiffonade, paysanne, brunoise)
- Identification, selection, and enhancement of the nutritional properties of different foods
- The Dietetics of vegetarian menus
- Food alergens
- The role of the stewarding department
- Organisation of the stewarding department
- Hygiene in stewarding
- Organisational chart and roles of the stewarding department
- HACCP and specific legislation and laws (Hazard Analysis and Critical Control Point)
- Best-practice guide in the hospitality industry
- Recognizing, evaluating, and controlling health hazards in the working environment
- Avoiding cross-contamination in the working environment
- Safety aids and tools available for bacteria control
- Proper defrosting of foods
- The goods' management cycle (Inventory, Ordering, Purchasing and Receiving processes)
- Different types of ordering
- Different types of food storage
- FIFO & LIFO
- Menu planning
- Menu engineering
- Profit and Loss
- Menu cost control
- Meal set-ups and service procedures
- Attributes of formal and informal service
- Breakfast and buffet set-up
- Different styles of service
- Clearning products in F&B
- Customer service, menu-knowledge & presentation
- Customer needs & expectations
- Business trends and opportunities
- Trends: succes, opportunities, and risks
- Defining innovation: past, present, future
| Roxana Manolescu Programme advisor |
Contact us |
roxana.manolescu@winsed.swiss |
mail swiss@winsed.swiss
phone +41 79 254 60 83
mail romania@winsed.swiss
phone +40 752 220 202
mail serbia@winsed.swiss
phone +381 62 803 12 25
mail cyprus@winsed.swiss
phone +357 22 060 770
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