Hospitality Focused Programme

Customised Training

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Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts

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Key To Personal Effectiveness

Date: Customized

Our perceptions of the world, our work and the other people in our lives are affected by past experiences, our expectations and where we place our priorities. Our level of performance and overall team working results can be significantly impacted by increased self-understanding and understanding of others, by enhancing our ability to adapt and by improving our ability to connect with others in both our personal and work theatres.

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Duration
Customized

Field
Customized

Format
Customized

Institution
Customized

Language
Customized

Price
Customized

Duration
Customized

Field
Customized

Format
Customized

Institution
Customized

Language
Customized

Price
Customized

Who is the course for?
Hospitality executives from supervisors to general managers and above Individuals interested in improving their interpersonal skills and understanding and improving their interaction dynamics with others; applicable to both personal and professional life

Benefits & Tools

Recognizing and understanding the person you are dealing with
Adapting your approach to communicating with them
Lowering ―resistance‖ and starting an efficient negotiation.
Dealing with ―The Difficult Person‖ and start a fruitful collaboration

Acquired Knowledge & Skills

Explain the nature of perception and its importance in our relationship with others
Identify the four basic colour energies and the characteristics associated with each
Examine the relative strengths and weaknesses of each colour
Develop a quick way to recognize the different types of persons you are dealing with in the hotel Industry
Develop efficient strategies to communicate, influence and negotiate
Elaborate the perception from ―Difficult Person‖ to a ―Valued Person‖ in your relationship with somebody
Be ready to see others in a different and more valuable way
Open for new challenges and objectives.