Hospitality Focused Programme
Customised Training
Advance your career.
Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts
People management
Date: Customized
What drives the competitive advantage of any business, in particular in the service industry? You may know it, but you still need to acknowledge it through compelling evidence: People. It is people who are at the core of the service-profit value chain. In the context of a war for talent, people management is a critical key to a company’s profit.
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Who is the course for?
Customized
Benefits & Tools
- The aim of this module is to equip you, managers, with accurate approaches, methods and tools to manage individual and organizational performance, as well as your own personal performance, from a sustainable and responsible perspective, considering a company’s environment, strategy, structure and culture.
- Applied business context
- Quality of professors
- Hands-on learning
- Proficiency in Hospitality Management, in line with the practice of lifelong and life- wide learning needed in today ‘s global knowledge economy
Acquired Knowledge & Skills
- Identify the key factors of success and the critical obstacles to effective people management.
- Analyze one’s own personal areas of improvement regarding people management and leadership skills.
- Implement methods aimed at human capital acquisition and selection, work contexts management, performance appraisal supervision, training and development organization and rewarding strategies improvement.
- Evaluate the impact of people management and of managers on the corporate shared value of a company and its performance.
- Adapt one’s people management approaches, styles and tools to current work situations and future career prospects.
- Evaluate the impact of personal ethics, organizational justice and corporate social responsibility on people behavior and company performance
Trainers
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