Hospitality Focused Programme

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People management

Date: Customized

What drives the competitive advantage of any business, in particular in the service industry? You may know it, but you still need to acknowledge it through compelling evidence: People. It is people who are at the core of the service-profit value chain. In the context of a war for talent, people management is a critical key to a company’s profit.

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Duration
Customized

Field
Customized

Format
Customized

Institution
Customized

Language
Customized

Price
Customized

Duration
Customized

Field
Customized

Format
Customized

Institution
Customized

Language
Customized

Price
Customized

Who is the course for?
Customized

Benefits & Tools

The aim of this module is to equip you, managers, with accurate approaches, methods and tools to manage individual and organizational performance, as well as your own personal performance, from a sustainable and responsible perspective, considering a company’s environment, strategy, structure and culture.
Applied business context
Quality of professors
Hands-on learning
Proficiency in Hospitality Management, in line with the practice of lifelong and life- wide learning needed in today ‘s global knowledge economy

Acquired Knowledge & Skills

Identify the key factors of success and the critical obstacles to effective people management.
Analyze one’s own personal areas of improvement regarding people management and leadership skills.
Implement methods aimed at human capital acquisition and selection, work contexts management, performance appraisal supervision, training and development organization and rewarding strategies improvement.
Evaluate the impact of people management and of managers on the corporate shared value of a company and its performance.
Adapt one’s people management approaches, styles and tools to current work situations and future career prospects.
Evaluate the impact of personal ethics, organizational justice and corporate social responsibility on people behavior and company performance