Hospitality Focused Programme
Customised Training
Advance your career.
Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts
Team work
Date: Customized
The hospitality industry is a dynamic, interconnected body of individuals working towards the same goal: customer satisfaction. Through practical and experiential exercises, learn how to navigate the complexities of human interaction, how to manage conflict and work more effectively as a team.
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Who is the course for?
Customized
Benefits & Tools
- Interaction with a trainer having international experience in the service sector
- Gaining the necessary skills for building trust
- Improving conflict resolution skills
Acquired Knowledge & Skills
- distinguish between team and group concepts
- identify the team forming stages
- improve interpersonal relations within the team
- know the roles of team members
- identify the factors facilitating teamwork
- have the means to handle conflict efficiently
- understand and identify types of conflict
- acquire strategies for solving conflicts
Trainers
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| Roxana Manolescu Programme advisor |
Contact us |
roxana.manolescu@winsed.swiss |
Interested in our upcoming personalised courses ?
mail swiss@winsed.swiss
phone +41 79 254 60 83
mail romania@winsed.swiss
phone +40 752 220 155
mail serbia@winsed.swiss
phone +381 62 803 12 25
mail cyprus@winsed.swiss
phone +357 22 060 770
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