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Hospitality Focused Programme

Customised Training

 

Advance your career.
Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts

Team work

Date: Customized

 

The hospitality industry is a dynamic, interconnected body of individuals working towards the same goal: customer satisfaction. Through practical and experiential exercises, learn how to navigate the complexities of human interaction, how to manage conflict and work more effectively as a team. 


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Who is the course for?
Customized

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Benefits & Tools

  • Interaction with a trainer having international experience in the service sector
  • Gaining the necessary skills for building trust
  • Improving conflict resolution skills

Acquired Knowledge & Skills

  • distinguish between team and group concepts
  • identify the team forming stages
  • improve interpersonal relations within the team
  • know the roles of team members
  • identify the factors facilitating teamwork
  • have the means to handle conflict efficiently
  • understand and identify types of conflict
  • acquire strategies for solving conflicts

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Trainers

 


  Roxana Manolescu  
  Programme advisor  

Contact us

  mail   roxana.manolescu@winsed.swiss   
  phone  +40 752 220 202

Interested in our upcoming personalised courses ?

See our
Open for Enrolments Courses

 

     Discover more     

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