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Service Focused Programme

Customised Training


Advance your career.
Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts

Communication and influencing

Date: Customized


The best mentors in the world are the best storytellers. Motivate your team through honest and direct communication, be comprehensive about the different ways in which the world can be perceived, and you will gain the trust of those you talk to and listen to. Participate in our interactive sessions of self-confidence training and become a catalyst for change in your company!

Get started today.

Don't miss this UNIQUE opportunity and enrol for the course today !

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Who is the course for?
Customized, from entry-level to Senior Management

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Benefits & Tools

  • Know the structure of an efficient message
  • Know rules for delivering a message (both verbally and written)
  • Adapt one’s own communication style to that of one’s partner
  • Identify the 5 personal communication styles
  • Be able to give feedback (with particularities for employee development)
  • Identify 4 essential communication attitudes
  • Know the key-words for transmitting and increasing credibility
  • Apply conflict resolution models
  • Improve listening skills – core ability for the manager
  • Apply the strategic question asking
  • Apply the influence of non-verbal language in the impact of communication
  • Apply communication elements through methods such as ESPERE, NLP, Transactional Analysis

Acquired Knowledge & Skills

  • Become a better leader as you discover communication strategies and influencing techniques for improved workplace communication
  • Participating in interactive sessions of self-confidence training 
  • Group working with skilled questioning, focused listening and confident voicing of views that will enhance the performance of individuals, teams and the organization as a whole 
  • Working on communication: the structure of an efficient message, rules for transmitting a message, styles of communication, adapting the communication style
  • Improving listening. Active listening, non-verbal communication 
  • Working on offering feedback, information, presentations 
  • Working on INFLUENCING. Key-words for transmitting and increasing credibility; strategic formulation of questions; tips & tricks.

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  Roxana Manolescu  
  Programme advisor  

Contact us

  phone  +40 752 220 202

Interested in our upcoming personalised courses ?

See our
Open for Enrolments Courses


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