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ServiceFocused Programme


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Develop in-depth knowledge in the service industries on a personal level or empower your business with the help of our world-renowned trainers and global networking opportunities.

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November, 2022

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Leading Customer Focused Teams

8-9th November, 2022

When we analyse our past, the most important memories in business are not about deals which we may have signed, or profits we made – the best memories are about how good an interaction with a colleague or customer or supplier “made me feel”. 

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  Roxana Manolescu  
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