By continuing to browse this site and the other resources of the domain and sub-domains of winsed.swiss, you accept our Terms of Use, our Privacy Policy as well as the use of cookies used for marketing purposes, analysis, statistics and advertisements (if activated)

no description of image found.

Hospitality

Hospitality Trainings


To be of service to other people is one of life’s gifts to us. 


We believe in the power of hospitude – an attitude of affective hospitality developed around the Swiss standards of excellence. Learn how to become a top hospitality professional with the help of our trainers- hotel and restaurant directors, international tourism consultants, and EHL experts.


Choose Your Hospitality Training!


Image for the article named Communication

Communication

Communication skills are the most powerful tool available to the hospitality industry. 

  Read more 

Image for the article named Team work

Team work

The hospitality industry is a dynamic, interconnected body of individuals working towards the same goal: customer satisfaction. 

  Read more 

Image for the article named Workplace organization

Workplace organization

Today’s workplace is more diverse and challenging than ever. 

  Read more 

Image for the article named Interacting with guests

Interacting with guests

If you are going to be competitive in the hotel industry, eliminate inconvenience from your guests’ stay by anticipating their needs

  Read more 

Image for the article named Handling complaints

Handling complaints

  Read more 

Image for the article named Grooming

Grooming

Greeting guests with a warm welcome, in a timely manner and dressed for the occasion is half the road to an excellent customer experience!

  Read more 

Image for the article named Menu knowledge

Menu knowledge

Menu knowledge means educating your customers about those unique traits that set your business apart.

  Read more 

Image for the article named Serving techniques

Serving techniques

To serve comes as an opportunity in life. 

  Read more 

Image for the article named Carrying out specific operations for cleaning public rooms/areas

Carrying out specific operations for cleaning public rooms/areas

The public area department is vital to the success of the overall housekeeping operations and, ultimately to an excellent customer journey

  Read more 

Image for the article named Grooming for kitchen

Grooming for kitchen

A polished and well-groomed image is the mark of success in the hospitality world.

  Read more 

Image for the article named Menu knowledge for the kitchen

Menu knowledge for the kitchen

Knowledge is power, in the customer service industry as well as in other areas of life. 

  Read more 

Image for the article named Supply of raw materials

Supply of raw materials

Safety of food is the greatest responsability in the customer journey

  Read more 

Image for the article named Drafting of specific documents

Drafting of specific documents

Learn the fundamentals of drafting and reviewing various transactional documents or contracts. 

  Read more 

Image for the article named Carrying out specific operations for the operation of the kitchen

Carrying out specific operations for the operation of the kitchen

Depending on the segment you are serving – casual, fine dining or upscale

  Read more 

Image for the article named Carrying out specific operations for the arrival and departure of guests

Carrying out specific operations for the arrival and departure of guests

From the sales department to the frontline employee, you can win or lose a customer. 

  Read more 

no description of image found.

no description of image found.

Short Courses

Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality. 

Get started today.

Fill out this form to get in touch with us and find out more.

To complete this document please confirm that you have read and accepted our Privacy Policy.

I do confirm

By completing this document, you confirm that you have read and accepted our Privacy Policy.
Request information


no description of image found.

no description of image found.

Top Executive Postgraduate Programme

Project-based programme delivered by winsedswiss in partnership with EHL (Ecole hotelière de Lausanne) Advisory Services and designed for organisations who wish to become drivers of change in the Customer Service industry.

winsedswiss romania logo

mail swiss@winsed.swiss

phone +41 79 254 60 83

 

winsedswiss facebook winsedswiss youtube

 

 

no description of image found.

mail romania@winsed.swiss

phone +40 752 220 202

 

winsedswiss Romania Facebok winsedswiss romania Linkedin winsedswiss Romania youtube

no description of image found.

mail serbia@winsed.swiss

phone +381 62 803 12 25

 

winsedswiss Facebook Serbia winsedswiss serbia Linkedin Youtube Channel Serbia

 

Work with us
Become our partner
Privacy Policy

 

Subscribe to our newsletter

Newsletter:

 

 

copyright Copyright 2020

Website & data hosted and managed by winsedswiss education group (WEG) SA