It is true that we rise by lifting others. Before you choose this course, ask yourself this question. Are you the leader who defines the goals and carries the responsibility for achieving them or are you the leader of a self-managing team that functions according to the principles of accountability, interdependence, high cohesiveness, and the common pursuit towards creative and sustainable work? Learn what kind of leader you want to be!
Human Resource Management
People are essential to the success of your business. So how do know how to identify and engage those people who fit the company’s values and nurture its mission? Contact us to find out!
Gain insight into how to optimize, sustain, and skyrocket the productivity of your company through a series of management practices that have been tried and tested for over 30 years by the best in the service industry – our winsedswiss trainers and coaches.
“Everyone thinks of changing the world, but no one thinks of changing himself.”, said Tolstoy. It’s an advice worth remembering when you demand of your employees or business partners to fast track change or adopt unfamiliar strategies. Are you ready to manage that kind of change in yourself?
Finance for Non-Finance
Data-driven strategies can drive greater efficiency and open new paths to success. However, before you walk the walk, you need to talk the talk. When you’re facing your stalkholders and team of specialists, you will want to rise up to the challenge and keep up with the vocabulary - even if your area of expertise has nothing to do with finances.
To strategize is to make choices, to accept trade-offs, and to develop a style of thinking that aims at long-term success. Master core strategic concepts and build key skills in an array of subject areas, including negociation, brand positioning, market demand, leadership, and communication.
When it comes to writing your battleplan, would you say you tend to be more analytical or intuitive? Once you figure out the answer to this question (the Myers-Briggs test might help), allow your brand strategy to find a balance between the two styles of thinking. It will help you identify industry drivers, core resources, and high-potential competencies.
The good thing about creativity is that you can’t use it up. It’s an endless resource. The more you use, the more you have. Throughout our course, you will practice breaking patterns and “drawing outside the circle” in order to acquire a sustainable and disruptive brand strategy.
Creativity and Out of the Box Thinking
One size never fits all! Especially if it’s a standard size box for unique and standard-defying content. Discover the complex web of perspectives and realities in your workplace by practicing lateral thinking, brainstorming, and innovative problem-solving techniques.
Sales and Marketing
Traditionally, sales and marketing were different departments with specific functions and goals. The marketing approach relied on surveys and charts while sales professionals had hands-on experience and real life feedback from the customers. Today, the gap between the two is closing – a merger that will make room for a new type of professional, the Sales Marketing Specialist.
Sales for non-sales
Take your sales skills to the next level with a course designed to help executives who are not in the frontlines of the sales department. We will practice and demonstrate consultative selling, engaging the audience, creating excitement, and converting leads for the success of your brand.
Negotiation is a hard art to master and requires that you position yourself in the middle of a conflictual situation or long-term stand-off. Negotiation requires that you have a particular set of skills, namely patience, situational adaptability, the capacity to listen and communicate effectively, show of empathy and vulnerability, but also the ability to say no.
There is nothing better than getting better. You will experience the satisfaction of seeing your project through to the end while also learning that project management is about initiating, planning, and executing not only your brand’s specific goals, but also your personal success criteria.
Organizational Evaluation and Diagnosis
Are daily meetings an effective practice? Does your company score well on employee satisfaction? And how does the brand’s MVV reflect at a management level? These are all questions that will arise when you perform an evaluation of your company. Learn what tools and methods to use in order to gain a better understanding of the organizational structure that makes your brand tick.
Change Management/ Resilience
Change is challenging. In order to identify the best ways to implement change and understand the key roles of resilience & adaptation, you will learn how to plan spontaneously. You will also learn how to identify the familiar in the unexpected and how to communicate survival strategies to their best effect.
Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Get started today.
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Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
phone +357 22 060 770
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