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HR


A polished and well-groomed image is the mark of success in the hospitality world. 


Grooming is discipline in style and elegance in good service. Our trainers developed a special guide of conduct inspired by the Swiss philosophy that brings the health and safety standards of the F&B and kitchen departments to new qualitative heights. 


What is on the menu!


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Human Resource Management

People are essential to the success of your business. So how do know how to identify and engage those people who fit the company’s values and nurture its mission? Contact us to find out!

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Performance Management

Gain insight into how to optimize, sustain, and skyrocket the productivity of your company through a series of management practices that have been tried and tested for over 30 years by the best in the service industry – our winsedswiss trainers and coaches. 

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Human Resources for Non practitioners

You wish to gain insight into the HR deparment and job-shadowing at your workplace is not an option? That is the reason we put our HR experts at your disposal. Our Chief Happiness Officers will teach you about the competencies, skills, and behaviours needed in this particular field that operates with the most complicated and complex element in any industry – people. 

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Acquisition for Human Resources

Refine your approach to talent acquisition and learn key strategies to effectively engage and retain critical employees, build a pipeline for the future generation of leaders, and evolve alongisde a dynamic workforce with changing needs. 

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Rewards and recognition

The competition for skilled talent is fiercer than ever, especially in the service industry. In that respect, talent acquisition needs to be complemented by a pay-for-performance strategy in order to retain key people within the organization. Learn how to build a framework for aligning job rewards and recognition to individual performance. 

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Discrimination and intimacy in the work place

Employees need to feel empowered to recognize and report discrimination at work. You will learn how to build that kind of safe zone and foster a workplace culture that has zero tolerance for sexual victimisation, sexual harassment, and unlawful discrimination.

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Recruiting

“Hire characters. Train skill.” The advice sounds simple enough, but the hiring process that exists behind the words knows many hills and valleys in the post-covid world. Develop the skill sets that you need in order to become a data-driven recruiter with an eye for talent and a strategy for putting together candidate-centric recruitment funnels.

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HR For Managers

You already master the fundamentals of HR. Take the next step! Gain access, share experiences and work on real-world projects within a community of C-suite executives with a vast experience in navigating the service industry to the top of its game. Develop the kind of leadership energy that your teammates and work partners deserve!

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Customised Trainings

Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality. 

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Top Executive Postgraduate Programme

Project-based programme delivered by winsedswiss in partnership with EHL (Ecole hotelière de Lausanne) Advisory Services and designed for organisations who wish to become drivers of change in the Customer Service industry.

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phone +41 79 254 60 83

 

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mail romania@winsed.swiss

phone +40 752 220 202

 

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phone +381 62 803 12 25

 

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mail cyprus@winsed.swiss

phone +357 22 060 770

 

 

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