It is true that we rise by lifting others. Before you choose this course, ask yourself this question. Are you the leader who defines the goals and carries the responsibility for achieving them or are you the leader of a self-managing team that functions according to the principles of accountability, interdependence, high cohesiveness, and the common pursuit towards creative and sustainable work? Learn what kind of leader you want to be!
Who is the course for?
Customized, from Mid- to Senior Management
Benefits for participants
Deeper understanding of the Role of a Manager
Working on productivity boost process
Helping participants achieve better talent management
Helping decrease employee turnover and increase engagement, creating a strong and united team
Learning how to effectively connect to people, developing the ability to give constructive feedback, and critically seek the feedback of your team
Developing communication skills, mastering the art of negotiation, influence and conflict management
At the end of the course, participants will be able to:
Understand how to be an efficient leader
Recognise the roles of the leader – how he can contribute to hitting organizational/team targets
Identify efficient leadership behaviors
Apply the situational leadership model
Understand delegation – scope, hurdles (the most common mistakes)
Apply the 9 steps for ensuring success
Give feedback (when, with whom, why, types, rules, attitudes)
Understand time management (time thieves and methods of decreasing them, setting priorities, optimizing work)
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
Get started today.
Fill out this form to get in touch with us and find out more.
Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
Choose Your Hospitality Training!
phone +357 22 060 770
Subscribe to our newsletter