Home / Extended learning by winsedswiss / Short Courses / Management / Change Management/ Resilience
Change is challenging. In order to identify the best ways to implement change and understand the key roles of resilience & adaptation, you will learn how to plan spontaneously. You will also learn how to identify the familiar in the unexpected and how to communicate survival strategies to their best effect.
Who is the course for?
Customised, from Entry-level to Senior Management
Benefits for participants
Develops better understanding of the kind of change required
Helps you implement a process to navigate the required change
Brings clarity to why change is necessary and what it will achieve
Builds commitment to work together
Delivers change that results in real improvements
At the end of the course, participants will be able to:
• Know what is change management
• Apply strategies in the change process
• Define the factors that generate change
• Recognise and understand the need for change
• Apply the steps of change
• Make diagnosis of the problems that involve change
• Apply the strategy of change, activities planning methods
• Ensure know-how on preparing the team for the proposed change
• Use feedback for obtaining and analysing information
• Handle resistance to change and methods to reduce it
• Keep the team involved (re-energising)
• Evaluate and review the entire process – a simple to use method
• Elaborate a personal plan for applying the themes discussed
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
Get started today.
Fill out this form to get in touch with us and find out more.
Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
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mail cyprus@winsed.swiss
phone +357 22 060 770
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