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Home / Extended learning by winsedswiss / Short Courses / Management / Organizational Evaluation and Diagnosis

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Organizational Evaluation and Diagnosis

Are daily meetings an effective practice? Does your company score well on employee satisfaction? And how does the brand’s MVV reflect at a management level? These are all questions that will arise when you perform an evaluation of your company. Learn what tools and methods to use in order to gain a better understanding of the organizational structure that makes your brand tick.

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Who is the course for? 


  • Customised, from Mid to Senior Management


Benefits for participants  


  • Identifying Areas for Improvement

  • Utilise interviews, observations, questionnaires and unobtrusive measures in a structured manner

  • Keeping Learners and Trainers Accountable

  • Improving Employee Retention Rate

  • Better Training = Higher ROI

  • Identify Specific KPIs

  • Measuring Engagement


At the end of the course, participants will be able to: 


• Apply methods of organisational evaluation

• Define the architecture of the organisation

• Create the evaluation process

• Introduce the concept of leadership in certain practices

• Establish priorities for implementing organizational methods



Investment & Duration: Customized. This programme can be adapted to meet your requirements.  


Price on request.  

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Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.

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