Benefits for participants
Identifying the problem, analysing the real problem
Selection of the offers
Evaluating the offer and negotiation
Legal and psychological contracting
How to evaluate the prestation
At the end of the course, participants will be able to:
• Identify essential elements for efficient communication
• Interpret the communication styles
• Identify factors influencing communication
• Overcome communication barriers
• Be able to give feedback
• Apply active listening
• Assertive communication
• Successfully apply communication skills
• Apply communication elements through methods such as ESPERE, NLP, Transactional Analysis
Investment & Duration: Customized. This programme can be adapted to meet your requirements.