Home / Extended learning by winsedswiss / Short Courses / Leadership / Acquisition for Human Resources
Who is the course for?
Customised, from Mid to Senior Management
Benefits for participants
Identifying the problem, analysing the real problem
Selection of the offers
Evaluating the offer and negotiation
Legal and psychological contracting
How to evaluate the prestation
At the end of the course, participants will be able to:
• Identify essential elements for efficient communication
• Interpret the communication styles
• Identify factors influencing communication
• Overcome communication barriers
• Be able to give feedback
• Apply active listening
• Assertive communication
• Successfully apply communication skills
• Apply communication elements through methods such as ESPERE, NLP, Transactional Analysis
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
Get started today.
Fill out this form to get in touch with us and find out more.
Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
Choose Your Hospitality Training!
mail cyprus@winsed.swiss
phone +357 22 060 770
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