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Teamwork

Here is how we picture team evolution. First, comes a spirit of camaraderie. Synergy among the employees will provide an uplifting framework for the company culture and will ultimately contribute to the overall levels of satisfaction and productivity. Eventually, the team will become a community. Are you ready to be the missing link? 



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Who is the course for? 

 

  • Customised, from Entry-level to Senior Management 

 

Benefits for participants  

 

  • Fostering creativity and learning. Creativity thrives when people work together on a team  

  • Blending Complementary Strengths

  • Building Trust

  • Improving Conflict Resolution Skills

  • Promoting a Wider Sense of Ownership

  • Encouraging Healthy Risk-Taking

 

At the end of the course, participants will be able to: 

 

  • Distinguish team vs. group

  •  

    Identify the team forming stages

  • Improve interpersonal relations within the team

  • Know the roles of team members

  • Identify the factors facilitating teamwork

  • Act on decision-making and know the types of decisions

  • Go through the steps for decision-making (the 3 C’s for group decision-making)

  • Handle conflict management

  • Identify types of conflict

  • Acquire strategies for solving conflicts

  • Motivate the team members

 

Investment & Duration: Customized. This programme can be adapted to meet your requirements.  

 

Price on request.  


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Customised Trainings

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Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.

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