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Management and Leadership

Two sides of the same coin used in the transaction of knowledge, leadership and management skills will help you align your brand’s necessities with your personal values. As the saying goes, “leadership is working with goals and vision while management is working with objectives.”

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Who is the course for? 


  • Customised, from Mid to Senior Management

Benefits for participants  


  • Acquire competences related to tasks: solving problems, time management, planning, establishing objectives, pertinent management, organization

  • Improve interpersonal competences: developing the team, delegation, participation, finding common ground, feedback

  • Develop personal competences: stress management, upholding integrity, engagement


At the end of the course, participants will be able to: 


  • Apply leadership efficiency: leadership strategies, impact on others

  • Improve Company Culture

  • Increase Financial Performance

  • Improve Strategy Execution

  • Nurture future leaders

  • Implement an effective leadership style

  • Increase employee engagement and people retain


Investment & Duration: Customized. This programme can be adapted to meet your requirements.  


Price on request.  

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Customised Trainings

Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.

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Top Executive Postgraduate Programme

Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry. logo


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