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Communication
“Communication works for those who work at it.” To effectively communicate, we must all realize that talking and listening are two sides of the same coin, in personal relationships as well as B2B and B2C exchanges. Strengthen your communication muscle by learning methods such as ESPERE, NLP, Transactional Analysis.
Leadership
Who is the course for?
Customised, from Entry-level to Senior Management
Benefits for participants
Interaction with a trainer having international experience in the field of services
Learning effective communication techniques
Working on self-awareness
Learning the skills help you in the professional and personal interactions
At the end of the course, participants will be able to:
Identify essential elements for efficient communication
Interpret the communication styles
Identify factors influencing communication
Overcome communication barriers
Be able to give feedback
Apply active listening
Assertive communication
Successfully apply communication skills
Apply communication elements through methods such as ESPERE, NLP, Transactional Analysis
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
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