You wish to gain insight into the HR deparment and job-shadowing at your workplace is not an option? That is the reason we put our HR experts at your disposal. Our Chief Happiness Officers will teach you about the competencies, skills, and behaviours needed in this particular field that operates with the most complicated and complex element in any industry – people.
Who is the course for?
Customised, from Mid to Senior Management
Benefits for participants
Working on people-focused responsibilities that managers are called to perform like staff management, communicate, delegate, motivate, enforce company policy, train, evaluate
How to meet the basic needs of the employees and create an employee experience
Going from annual performance appraisals, to real-time feedback of the team members
Going from filling gaps in jobs to nurturing talent and enhancing careers
Learning to empower, engage and support team members
At the end of the course, participants will be able to:
• Recruit on competency-based
• Apply labour law elements
• Evaluate employee performance
• Encourage professional learning and development
• Successfully handle and apply financial and non-financial motivation
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
Get started today.
Fill out this form to get in touch with us and find out more.
Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
Choose Your Hospitality Training!
phone +357 22 060 770
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