Greeting guests with a warm welcome, in a timely manner and dressed for the occasion is half the road to an excellent customer experience!
First impression creates a lasting impression is a saying that holds true in hospitality more than in any other service industry. Since etiquette is a necessity in this field, you need to invest time in understanding the intricacies of the moral code of conduct and applying them towards both professional and personal individuals.
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Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
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phone +357 22 060 770
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