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Home / Extended learning by winsedswiss / Short Courses / Hospitality / Menu knowledge

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Menu knowledge

Menu knowledge means educating your customers about those unique traits that set your business apart. Being food savvy and keeping up with dining trends makes all the difference for customers. Spice that up with knowledge about allergies, food sensitivities, ingredient origins, price points, food and wine pairing, and your restaurant will definitely achieve high levels of satisfaction!  



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Hospitality

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Who is the course for? 

 

  • • Employees in the F&B sector

 

Benefits for participants  

 

  • no description of image found.Interaction with a trainer having international experience in the service sector

  • no description of image found.A deep understanding on the importance of menu knowledge when working in hotels and restaurants

 

At the end of the course, participants will be able to: 

 

  • • learn why product knowledge is important in the F&B sector

    • differentiate between the needs and wants of customers

    • offer recommendations based on what the guest wants

    • understand why product knowledge is important for the health and safety of the guests

    • learn how a better understanding of products will lead to increased sales

    • apply upselling techniques to increase revenue

 

Investment & Duration: Customized. This programme can be adapted to meet your requirements.  

 

Price on request.  


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Customised Trainings

Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality. 

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Top Executive Postgraduate Programme

Project-based programme delivered by winsedswiss in partnership with EHL (Ecole hotelière de Lausanne) Advisory Services and designed for organisations who wish to become drivers of change in the Customer Service industry.

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