Menu knowledge means educating your customers about those unique traits that set your business apart. Being food savvy and keeping up with dining trends makes all the difference for customers. Spice that up with knowledge about allergies, food sensitivities, ingredient origins, price points, food and wine pairing, and your restaurant will definitely achieve high levels of satisfaction!
Who is the course for?
Employees in the F&B sector
Benefits for participants
Interaction with a trainer having international experience in the service sector
A deep understanding on the importance of menu knowledge when working in hotels and restaurants
At the end of the course, participants will be able to:
learn why product knowledge is important in the F&B sector
differentiate between the needs and wants of customers
offer recommendations based on what the guest wants
understand why product knowledge is important for the health and safety of the guests
learn how a better understanding of products will lead to increased sales
apply upselling techniques to increase revenue
Investment & Duration: Customized. This programme can be adapted to meet your requirements.
Price on request.
Get started today.
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Fluid, on-demand, accelerated training programmes covering a broad array of service industries with a focus on Swiss hospitality.
Project-based programmes designed for organisations who wish to become drivers of change in the Customer Service industry.
Choose Your Hospitality Training!
phone +357 22 060 770
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